Confidential (real estate group) · Real estate
Multi-tenant AI platform automating real estate agency operations.
Category
SaaS
Year
2025
Capabilities
AI, Cloud & Automation, Full-Stack
Industry
Real estate
The problem
Real estate agencies managed CRM, compliance, marketing and document workflows across disconnected tools and manual processes. They had no unified system for client and property management or agreement generation.
Our approach
We built a multi-tenant AI system with specialised CRM, compliance and knowledge agents, then connected them to a marketing module and a complete document generation and e-signing pipeline.
Inside the product
More than one screen.
3 more screens from Real Estate Operating System, captured at device size.
Leasing pipeline
Leads scored by the CRM agent and moved through viewing, offer and contract.
Agreement generation
Tenancy agreements generated from templates and sent for e-signature.
AI agents
CRM, compliance and knowledge agents scoped to each agency’s own data.
On the phone
Home
Leasing pipeline
Agreement generation
AI agents
How it is built
Architecture
A React frontend talks to a Python and FastAPI backend, while LangGraph orchestrates specialised multi-agent workflows powered by OpenAI models. The multi-tenant architecture serves more than 30 agencies from one platform while supporting each agency’s own CRM and workflows.
Key features
Challenges & solutions
Where it got hard.
Challenge
Each agency used its own CRM and operating workflow, so one fixed integration could not serve every tenant.
Solution
Put the differences behind agency-specific CRM integrations while keeping the agent workflow and product experience shared across tenants.
Challenge
CRM, compliance, knowledge and document tasks had to cooperate without turning one long workflow into a fragile chain.
Solution
Split the work into specialised agents and used LangGraph to coordinate their responsibilities and hand-offs.
Results
What shipping it changed.
Stack
Frontend
- React
Backend
- Python
- FastAPI
AI
- LangGraph
- OpenAI
Architecture
- Multi-tenant Architecture
Let's talk
We can usually tell within one call whether the approach above transfers to your problem, and what would need to change.